EU4Business: Eastern Partnership Trade Helpdesk


Project duration



€3.7 million

Implementing Partners

International Trade Centre (ITC)
EU4Business: Служба поддержки Восточного партнерства
EU4Business: Служба поддержки Восточного партнерства

Brief Description

The project aims to support an increase in trade between the Eastern partner countries and with the EU by providing aonline portal that offers access to trade information from a regional perspectiveSurveys of trade barriers faced by companies will also be undertaken in each country, complemented by an online feedback system on the portal, to help policy makers identify ways to reduce related trade costs.


The overall objective of the project is to contribute to increased trade between Eastern partner countries themselves, as well as between Eastern partner countries and the EU. 

The specific objective is to enable SMEs in the region to make better informed trade decisions when doing business in the region and with EU countries.

Actions in brief

The project will:

  • Develop an online portal providing trade information on the region and the EU, including:
    • Market trends; (trade statistics, trade indicators, export potential);
    • Market requirements (tariffs, non-tariff measures, taxes, trade agreements, rules of origin);
    • Export guides for selected products;
    • Business contacts.
  • Identify regulatory and procedural trade obstacles through company surveys.
  • Facilitate the reporting, monitoring and resolution of obstacles via an online reporting system available on the portal.
  • Build national capacity to collect and process trade in services data for selected sectors.
  • Train business support organisations in the use of the portal’s market analysis tools to enable them to identify new opportunities, within the Eastern Neighbourhood region and in the EU.
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